Order: we reserve the right to decide whether or not to accept the orders received
Transportation: EXW, the shipment of the goods is the responsibility of the customer
Packaging: as above
Payment: against documents, unless otherwise agreed. For late payment or any other problem, the expenses will be charged.
Return of the material: we accept returns only with our authorization.
Guarantees: the guarantees are in accordance with the Legislative Decree n.24 of 02/02/2002.
Complaints: Any complaints must be received within 5 days of receipt of the goods. For any other dispute, the competent court is in Conegliano Veneto (TV) – Italy.
Shipping: 60 days from order date, sooner if possible.
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